If you are unable to download PDF documents from Setpad, it is very possible that your web browser prohibits certain downloads from online sites when it is the first time.
If your Safari web browser message says “pop-up blocked”, you need to click on the windows icon in your navigation bar and allow downloads from the Setpad app site.
I can download PDFs but not ZIPs. #
If you manage to download the PDF documents, but not the ZIP documents, it is possible that the name of your project is the source of the problem. If the title of your project contains a “#” it could prevent the files from downloading. Try again with a new title without a particular symbol. Remember to save the new title before trying again.
